Hertz Location De Voitures

A éviter !!!! Incapable de se connecter sur internet..service déplorable !!!! Réservation annulée finalement

Parfait rien à dire véhicule propre et équipe sympa

I had booked a 4wd truck and when I showed up they gave me a 2wd car with all seasons in the middle of BC winter for the same price as a truck. I had payment discrepancies with Hertz as well, I had been told one thing by my travel agent and another thing by Hertz upon arrival.The lady working refused to talk to my travel agent to sort out the issue. After several failed attempts to call Hertz my agent finally got through and was able to at least sort out the payment issue.So I get this 2wd car that Hertz gave me to the bottom of Big White to go snowboarding and low and behold, I couldn't make it up the mountain. Luckily I had a friend who is local with a truck who saved the day or my whole vacation would have been ruined

Parfait

Ma famille et moi avons été très bien reçu, monsieur à pris le temps de bien expliquer les procédures

Équipe très agréable et qui a pu m'aider malgré les difficultés d'autre clients avec leurs assistance pour le prêt d'un véhicule.Grand merci pour leur patience et leur professionnalisme.

Personnel sympathique, mais partagé entre la caisse de la station Avia, le Relais colis et la location Hertz.

Bonne expérience personnelle au top

Everything online says they are open Sunday mornings- THEY ARE NOT.I was scheduled to return my rental car on a Sunday morning, but nobody was there. I spent an hour calling any phone number I could find, with no luck. I ended up leaving the car and hiding the keys, then calling them the next day to explain where the keys were. There was no drop box for keys, no explanation of what to do if nobody is there, no communication online about how to drop the car...Not sure if it's this location's fault for claiming to be open when they're not, or Hertz's fault for scheduling an unreasonable drop off time.The site is under construction as well, so I wasn't sure where to leave the car. I parked it in front of the construction area, hoping it wouldn't get towed by a construction company before the Hertz employees could get the car.Very stressful!

Accueil très très médiocre, limite agressif et insultant. Ils Facturent au client des services qui n'existent pas à deux reprises: un exemple, vous arrivez à 17h25, il vous font poiroter jusqu'à 18h04 parce qu'ils doivent s'occuper de leurs clients de la station service et ils vous facturent un supplément de 93 EUR parce qu'ils 'n'ont pû faire votre contrat en dehors de leur horaire normal, alors que c'est de leur fait. C'est incroyable. Je ne recommande pas du tout.

Bon accueil

Triste accueil mais voiture ok

Not real agency, just pickup place.