National Car Rental

Very professional and friendly service

Unfortunately waited 2 and a half hours with a 2 and 5 year old. Got given a car they called an upgrade that was dirty, had no fuel and no baby and todler seats as requested. Staff did not care and a lot of angry customers. Very very poor and very disappointing. Will neve use them again. Too bad I cant give a zero rating

Je suis arrivé avec une queue les gens avant moi m'ont dit qu'il y avait plus de voiture alors qu'on a tous réservé avant... À éviter...

Unkind and dismissive staff. Upgraded" me to a larger car because my car was not ready for over half an hour after its pickup time. The larger car of course used more gas and more money out of my pocket. Center console chargers did not work. Half way in trip headlamp gave issues. Do not rent from national - enterprise."

If I could put 0 I would. FLEE THIS RENTAL SPECIFIC RENTAL Paris Gare de Lyon.I rented a car during November and was billed for a tire to be replaced where nobody checked before we left that it had been damaged before and no where I was able to see those damages. In addition as I contested the damages the person in charge told us to sign anyway and that we would be called after to contest. That never happened and I just received the billed for this to pay. Again FLEE THIS RENTAL. I am working with national for a while but this place is not to be worked with.

Stay away at all costs. I switched credit cards when I arrived because I used my personal card to book my business trip. They have charged both cards and I have tried to dispute the charges but they have my signed agreement which I agree is true. I have been charged double with no recourse. Over $580 US Dollars. They are thieves. I also booked and was charged for a Mercedes and received a Renault. The worst customer service ever!!

Semblent mal organisés , m'ont up-gradé le véhicule, car ils n’avaient pas prévu celui que j'avais demandé en boite auto (3 semaines à l'avance) . J'ai aussi payé un supplément non prévu dans leur tarif tout inclus parce que je laissais le véhicule dans une autre agence (alors que j'avais bien sûr rempli la demande internet en le précisant ) .C'est bien j'ai eu un plus gros véhicule (que vous récupérez dans la pénombre du garage , pas moyen d'y repérer s'il n'est pas égratigné , et en plus véhicule pas très propre ), Accueil sympathique malgré tout mais de l'attente ...