Hertz - Lyon - Lyon Perrache Railway Station

I agree with the favourable reviews. Very friendly on both pick-up and return. A good car was provided for the category booked.

Agence de location très sérieuse, très professionnelle. Personnel très sympathique et tarif très raisonnable.

HOW TO FIND HERTZ RENTAL: Go to the front of the train station at Place Des Archives. It a good spot for a drop off by taxi and near the boulangerie Maison Deschamps. Look for a small, glass enclosed structure. It has a couple small Hertz signs in yellow lettering on the exterior. Motion sensitive glass doors open to a stairway or elevator/lift downstairs to the Hertz office. The office is located there, subsurface, through the Gare remodel of 2023 - 2025. Delightful and helpful staff. The rental cars are downstairs next to the office. English, French, German was spoken.

I'm usually nervous with car rentals but we had a lovely experience with our 8-day rental car with Hertz from this Lyon station.The instructions on how to find the place and the car were precise and we were greeted by two very friendly staff members, who were also highly professional and meticulous in their way of showing us all the details.From our interaction with them, we quickly felt reassured about the entire procedure and the 8 days ahead. Pricing, deposits, and documents all seemed transparent from the get-go.Returning the car was equally straightforward and the service still top.

Personnel au top.Nous avons déposé un véhicule loué dans une autre ville.Ne connaissant pas la ville, nous avons un peu galéré pour trouver le parking, mais les explications téléphoniques ont été très claires. Dommage car ils perdent du temps pour rien.Nous recommandons vivement cette équipe dynamique.

Easy to understand the navigation. Bus, tram, metro, tran are all stop here

Très bon accueil, personnel au top.La signalétique à la gare est à revoir

Personnel très à l'écoute.Excellent service de location de voiture.Bon emplacement