Sixt Toulouse Aéroport

Réservation en dernière minute, mais remise des clefs très rapide. Excellent service, personnel très sympathique malgré l'heure tardive. Et un surclassement en prime. Merci !!

Very professional, kind and fast service from the person in charge at night. Remarkable, as not everyone would be that nice and dynamic at midnight…

Thank you very much for the good service.The man at the airport desk was very friendly and gave me a nice upgrade for my birthday,which greatly improved my time here at Toulouse.I am always very happy with Sixt in general, I just don't have any stress or hassle.

Véhicule OK, si ce n'est la pression des pneus qui n'a apparemment pas été vérifié par l'agent de contrôle (+ de 3 bars sur le train de pneu avant, pour 2.3 bars demandés). Je n'ai heureusement pas eu d'accident avant de m'en rendre compte,Par contre le personnel d'accueil de l'aéroport de Toulouse est sûrement mal formé, car on nous a assuré de la prise en compte d'une demande pour la facturation et de sa faisabilité.Seulement à l'arrivée, demande non prise en compte, et après contact du service en ligne SIXT, on m'a assuré que cette demande n'était pas réalisable et que cela aurait dû m'être dit. Soit Nina de l'accueil m'a menti délibérément, soit elle manque de formation et devrait faire un stage de remise à niveau.Un conseil pour les futurs loueurs, vérifiez tout et filmez tout !

Attention! Certains employés sont de vraies crapules. Un dommage m'a été attribué sur un véhicule alors qu'il est clairement indiqué dans le contrat de location. Pratiques étrange et manque de professionnalisme.

Good service, nice cars, friendly staff.

Bel accueil et des voitures de qualité

The lady at the airport arrival area was very helpful. My reservation was for a Fiat 500 EV, but when she found out that I was going to Carcassonne, she offered other gasoline powered alternatives in the same price range (she explained that Carcassonne does not have as many charging stations as Toulouse or other big French cities) or a BYD Atto EV which has more range. It was more expensive but since I was able to save on hotel accommodations, I went for the upgrade.The car was clean, in excellent condition and great to drive in and around Carcassonne. My only challenge was learning the EV recharging methods in France, with app instructions that are difficult to follow even if translated to English. Luckily, the manger at the hotel I was staying at was able to explain the process to me. I wish the SIXT staff briefed me about this as it was my first time to drive an EV in a foreign country.At the handout, a lady SIXT staffer was very helpful with the adjustment of the car settings to English, showed me the how-to's of the BYD, and its standard equipment, esp the charging cables for home use or at charging stations.After a week of driving, it was a smooth return process. The guy who got the keys was very friendly and accommodating, especially because I forgot some things in the car which I needed to come back for, just as I was already at the airport departure area.Upon my return to my home country, I received the invoice emailed to me from SIXT. No surprise charges, despite my not having cleaned the car or put in at least 80% charge on its battery, as informed at the registration. On my next trip to Europe, I'll definitely put SIXT in my shortlist of rental companies.

Lady was nice to me but the guy ahead of me was having some issues and he was clearly embarrassed and confused but she wasn't helpful to him at all. It was horrible to see and made me very uncomfortable. I felt awful for the man and she could have been a little more comforting given he was clearly very distressed.It may be good in this instance to recognise someone is struggling and maybe this person needs a little more help. Some training might be useful from a manager. I believe the manager was there but ignored the issue and just took other clients on which was not right.The guy who I returned the car to was absolutely lovely and warm. Amazing service from him.