Novotel Paris Centre Tour Eiffel

The location is topnotch. Anyone who wants to walk to the Eiffel tower should opt for this place. The place is very economical and the service is very good.Breakfast was very nice and the timings were very flexible. You step out of your hotel and you'll see the eiffel tower view. Prime location.

If I could write 0 stars, I would. I am extremely furious and disappointed in Novotel.I stayed for 5 days starting on September 23rd with my family . I checked in and specified I did not want room service of any kind.A few days later hotel staff ignored my request and entered my room to clean. The day before checkout, I noticed money and my wife’s new Chanel perfume missing.I kindly asked the manager if whoever came to clean had placed it somewhere else. I was met with rude and abrasive behavior that I even asked.On checkout day I tried to speak with the manager Gina. An investigation would take place and I would be updated after housekeeping was spoken with.I thought I would hear back but was betrayed. I called multiple times, I was hung up on and no further direction came. I wrote a formal complaint and NO ONE GOT BACK to me.My Paris trip was ruined, I didn’t feel comfortable in my own room knowing someone had invaded my privacy. My belongings stolen made me angry but Novotels reaction to this was even more disappointing.

The best thing about this hotel is the amazing staff! From the moment we arrived (8 hours late and after 1am) we could not fault each interaction with a hotel staff member. The night desk manager was lovely and we wish we got her name!! The rooms are quite small but we were out a lot. VIP breakfast was great as was the bar at night. Would definitely visit again based on the staff alone.

We stayed in this hotel for 4 nights. The hotel is close to the Eiffel, and you can go around the Eiffel with a ten-minute walk. The hotel breakfast was good, but it was the same on different days. On holidays, we had to stand in a long queue to enter the breakfast restaurant. The rooms were clean. There were no slippers, toothbrush, toothpaste and water in the room. The hotel staff were polite. Overall, the quality of the hotel was acceptable.

Hôtel bien situé dans un quartier offrant plusieurs services de proximité. Grande chambre de qualité avec bonne literie. Cet hôtel accueil des clients sur plus de 30 étages avec plus de vingt chambres par étage...ce qui représente beaucoup de clients...donc, petit déjeuner dans un environnement plutôt bruyant et avec des produits pour satisfaire la demande et diversité des clients. Donc, petit déjeuner satisfaisant mais pas exceptionnel.

Went to Paris for a work related trip last October 2023 and the hotel was conveniently situated near the city centre wherein access to public transport and general safety was not an issue. The hotel had almost all the basic amenities that a business traveller would need. What differentiates the hotel however from other hotels were the very accommodating staff. From booking to departure, you are well taken care of every step of the way. Special mention to the very warm hospitality and service orientation extended by Ms. Maria, a Filipino staff of the hotel, in the breakfast station . Merci!

Great location within easy walking distance to shops, cafes, public transport and tourist attractions. The staff were friendly and very helpful. The restaurant food and service were impeccable. Special mention goes to our waiter Nicolas who looked after us superbly particularly taking extra time to help us with our wine selections. The only minor gripe we had was that the shower in our bathroom leaked water onto the floor. We reported it so I am sure it will be fixed.