Cenci Velos

I had a positive experience when buying a new bike from this shop. They assembled and let me try two different frame sizes despite the current shortage. The bike was perfect, I received a small discount from the standard pricelist and a free service after one month to tune gear and brakes (they perfectly tuned my bike in just a couple of hours).

Die Mechaniker arbeiten gut !Soo gut, dass sie auch die Bremsen in Ordnung brachten,ohne meinen Auftrag.Am Schluss musste ich unterschreiben, dass ich ihre Bremsarbeiten nicht akzeptierte.Besser als die Polizei !Nie wieder Cenci !

The best cycle repair store in Basel ! Max is super friendly and Werner is an expert :) My bike needed a flywheel and a pedal replacement. They use the best quality materials too! I would recommend it all.

Sehr freundliches und kompetentes Team. Selbst ein Service aus der Ferne zu organisieren (inklusive Fahrzeugabholung) war für das Team kein Problem und hat einwandfrei geklappt. Bevor grössere und kostspielige Reparaturen gemacht wurden, wurde Rücksprache gehalten. Dies schätze ich.Ich, respektive meine Vespa, kommt gerne wieder;)

Super freundliches Personal und habe ein wunderschönes Rennvelo gefunden. Bin mega zufrieden und werde den Cenci sicher weiterempfehlen!

I passed by with a vintage bike to ask about a replacement stem. Was told I shouldn’t have bought the bike because it wasn’t the right size (it’s for my daughter who is a bit smaller than me) and also that they would have to take it apart to determine the size (there are only 2 sizes and you can measure the stem diameter without removing anything) and it would cost at least 125 Swiss francs. I am not a beginner and don’t need to be lectured about bike maintenance. I wanted a part to do the work myself. Stems cost 20 Swiss francs and the work would take about 30 minutes max.Arrogant and a ripoff.

Für Velos lieber zum Veloplus, da stimmen Beratung, Qualität und Sortiment

Super service, j’avais besoin de changer rapidement une roue et ils l’ont fait de suite. Un grand merci!

What great service. I buckled my rear wheel badly on a Eurovelo 6 bike ride which was going to end my holiday. I took to the bike to a major Swiss bike store in Basel, waited about 20 minutes for someone who was rather disinterested to look at the bike, they said can’t repair the wheel needs to be replaced and can’t do it until 6 weeks time. I then took the bike to Cenci Velo, what a difference. Someone looked at the bike straight away, said needs new wheel, you can have it done in 3 days time. I left he bike at the shop only to get an email about 3 hours later saying bike repaired ready for pick up. They did a great job and actually put a better rear wheel on, much tougher more suited to touring. Highly recommend.